Uniphar Logistics: Global Pharma Supply Chain & Inventory Management
Uniphar Logistics
5,600
Hours Saved (Annual)
Reduced manual reconciliation
99.2%
Shipment Accuracy
Improved order fulfillment
↓ 25%
Fulfillment Time
Optimized allocation & shipping
100%
Inventory Visibility
Real-time global accuracy
2
Years Partnership
Continuous supply chain optimization
5
Global Facilities
Unified operations
The Challenge
Uniphar Logistics operates GMP-compliant warehouses across Ireland, UK, Europe, USA, and Asia Pacific. Each facility had its own inventory management system, making it impossible to see real-time stock levels globally. Customers couldn’t reliably know if product was in stock, leading to delayed shipments. Reconciling inventory across regions was a manual nightmare.
Our Solution
We implemented a centralized Salesforce-based logistics platform with unified inventory management, real-time stock visibility across all facilities, automated order allocation, and integrated shipping management. Built customer-facing portals for order tracking and GMP-compliant documentation capture at every step.
The Results
Customers now see accurate, real-time inventory levels across all facilities. Order fulfillment time dropped 25% because inventory is optimized globally instead of locally. Shipment accuracy improved to 99.2% because orders are allocated more intelligently. Warehouse teams work more efficiently with automated picking lists and consolidated shipments.
Uniphar gave us visibility we didn’t have before. Now when we call to check stock, they know exactly where product is globally. We can plan our supply chain instead of chasing inventory. It’s a complete difference.
Caroline Murphy
VP Supply Chain, BioPharm Specialty Distributor
About This Partnership
Uniphar Logistics
Life Sciences / Logistics
2 Years
Active engagement & optimization
120
Across entire organization
5,600 hours
Saved per year
FAQ
Your Questions Answered
How do you maintain GMP compliance across global warehouses?
Compliance workflows are built into every operation. Temperature monitoring, lot tracking, chain of custody documentation — it’s all automated and captured in Salesforce. Audits now pull from a unified compliance record.
How does global inventory allocation work?
When an order comes in, the system looks at all global inventory, considers shipping costs and timing, and allocates from the optimal facility. This reduces shipment time and cost while maintaining service levels.
What visibility do customers get?
Customers access a web portal showing real-time inventory, pre-made orders, order history, and shipment tracking. They can see exactly where their product is at any moment in the fulfillment process.
How did you handle the transition from multiple systems?
We migrated data facility-by-facility, running parallel systems for 4 weeks at each location. This reduced risk and ensured data integrity. The team embraced it once they saw how much easier inventory management became.
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